Frequently Asked Questions

Everything you need to know about bringing Tom's Studio home.

What is the typical shipping timeline for furniture and decor?

Standard shipping typically takes 5-7 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.

Do you offer a warranty on your home products?

Yes, all Tom's Studio furniture items come with a 12-month limited warranty covering manufacturing defects and structural integrity under normal residential use.

What is your return policy for home accessories?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your materials sustainably sourced?

At Tom's Studio, we prioritize sustainability. Our wood is FSC-certified, and we use low-VOC finishes to ensure your home environment remains safe and eco-friendly.

Can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.