Returns & Exchanges
At Tom's Studio, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
- 2.Secure the Packaging
Carefully place the items back in their original protective packaging and boxes to ensure they are not damaged during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
